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Privacy Policy

Watts App

Effective Date: 2/3/2026

Watts App (“we”, “our”, “us”) operates the Watts App mobile application (the “App”).
This Privacy Policy explains how we collect, use, and protect your information when you use the App.

If you have any questions about this Privacy Policy, you may contact us at:

📧 sean@bahh.co.uk

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

  • Name

  • Email address

  • Building or property information

  • Messages or content submitted within the app

b) Usage Information

  • Device type

  • Operating system version

  • App usage data

  • Crash logs and diagnostics

c) Notifications

If you enable push notifications, we may collect device tokens to send relevant building updates and alerts.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the App

  • Enable communication within your building

  • Respond to support requests

  • Improve app performance and user experience

  • Send important notifications related to your building

We do not sell your personal data to third parties.

3. Data Sharing

We may share information:

  • With building management (where applicable) to provide building services

  • With trusted service providers who help operate the App (such as hosting providers)

  • If required by law or legal obligation

All third parties are required to protect your information.

4. Data Storage and Security

We take reasonable technical and organisational measures to protect your data against:

  • Unauthorised access

  • Alteration

  • Disclosure

  • Destruction

However, no method of electronic storage is 100% secure.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

You may request deletion of your account at any time (see Section 7).

6. Your Rights (UK & EU Users)

Under applicable data protection laws (including GDPR), you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact:

📧 sean@bahh.co.uk

7. Account Deletion

You may request deletion of your account and associated data by emailing:

📧 sean@bahh.co.uk

Please include the email address associated with your account.

We will process deletion requests within a reasonable timeframe unless we are legally required to retain certain information.

8. Children’s Privacy

Watts App is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, contact:

Watts App
📧 sean@bahh.co.uk

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